Help Center
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Frequent issues
- Restrict an API key to your server IPs or websiteLock a key so it only works from your own servers or your own website.
- Why is an IP address shown in the wrong country?Common reasons a country result may not match where a person actually is.
- Rate limits and the 429 errorHow daily and per-second limits work, and how to stay within them.
- Why does the API return a 402 error?A 402 means your free trial has ended or your subscription has lapsed.
Browse by topic
Getting started
Create your account, get an API key and make your first request.
1 articleUsing the API
Endpoints, response fields, errors and limits.
2 articlesData and accuracy
How we detect countries, VPNs, proxies, Tor and hosting networks.
0 articlesAccount and security
Logins, passwords and API key security.
1 articlePlans and billing
Free trial, subscriptions, cancellations and refunds.
1 articleTroubleshooting
Fixes for common errors and unexpected results.
1 article